Shipping Policy

The HaveIt Snack Box

Last Updated: November 10, 2026

At The HaveIt Snack Box, we are committed to delivering your orders safely and efficiently.

1. Order Processing

Orders are processed after payment confirmation.

Orders are typically prepared within 1–3 business days, excluding weekends and public holidays. Processing times may vary depending on product availability.

2. Shipping Origin

All orders are shipped from our inventory located in Canada.

Although some products are sourced internationally, including from suppliers in China, our products are stocked in Canada before being shipped to customers.

3. Shipping Destinations

We offer shipping across Canada and internationally to eligible destinations.

Shipping availability depends on the destination, carrier services, and applicable shipping restrictions.

Available destinations will be displayed at checkout.

4. Shipping Rates

Shipping fees are calculated based on the delivery destination, package weight, dimensions, and selected shipping method.

All applicable shipping fees will be displayed before customers complete their purchases.

5. Estimated Delivery Times

Delivery times begin after an order has been processed and dispatched.

Estimated delivery times will be displayed at checkout according to the destination and shipping method selected.

Delivery estimates are not guaranteed unless expressly stated.

6. Tracking Information

When tracking is available, customers will receive a shipping confirmation email containing their tracking number.

Please allow time for tracking information to become available after dispatch.

7. International Orders and Customs

International orders are shipped from Canada and may be subject to import duties, customs charges, and taxes imposed by the destination country.

Customers will be informed before purchase about any additional charges that may apply and who is responsible for paying them.

Import charges and customs procedures vary by destination.

8. Delayed, Lost, or Damaged Packages

If your order is delayed, lost, or arrives damaged, please contact us at support@haveit.online.

Please include your order number and relevant photos, if applicable.

We will investigate the issue with the shipping carrier and work toward an appropriate resolution.

Nothing in this policy limits your rights under applicable consumer protection laws.

9. Incorrect Shipping Address

Customers are responsible for providing accurate delivery information.

If you notice an error, contact us immediately. We will do our best to correct it before your order is dispatched.

10. Contact Information

For shipping-related questions, please contact:

The HaveIt Snack Box Customer Support

Email: support@haveit.online

Website: https://haveit.online